1. Introduction
ionclash.tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and social network advertising services.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone number, address)
- Company information and industry details
- Target audience specifications and marketing preferences
- Payment and billing information
- Communications with our support team
2.2 Information We Collect Automatically
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
- Campaign performance metrics
2.3 Lead Data
In the course of providing lead generation services, we collect and process personal information about potential customers, including:
- Contact details and demographic information
- Online behavior and engagement patterns
- Social media activity and interests
- Professional information and company details
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Creating and managing targeted advertising campaigns
- Analyzing campaign performance and optimizing results
- Processing payments and managing accounts
- Communicating with clients about services and support
- Complying with legal obligations and preventing fraud
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Clients: Lead information is shared with clients who have purchased our services
- Service Providers: Third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell personal information to third parties for their own marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data centers and backup systems
6. Data Retention
We retain personal information for as long as necessary to:
- Provide our services and maintain client relationships
- Comply with legal obligations and resolve disputes
- Improve our services and prevent fraud
Lead data is typically retained for 24 months unless otherwise specified by the client or required by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Opt-out: Unsubscribe from marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and user experience
- Analyze website traffic and usage patterns
- Deliver targeted advertising campaigns
- Measure campaign effectiveness
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Ramon Villa-Navarrete
Privacy Officer
1319 Haston Rd
Carlsbad, NM 88220-0000
Email: [email protected]
Phone: +1 3023500989